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When you call your group health plan reprentative....

DO YOU GET THE "BLUES" WHEN YOU GET THE BLUES ?

1) Do you have to explain, educate and sign up NEW employees?
2) When you try to terminate employees, do they still mysteriously show up on your bill month after month.  
3) When health benefit questions arise by either the employee or employee spouse do you have to use your time to intercede with the Blues?
4) When you call customer service do you feel as if they have just a minute left before they go on “BREAK” ?
5) Can you hear the slurping coffee sounds when your trying to arrange service for your children?  
6) Do you like the statement …… “Your call is being recorded to monitor the service Quality in your customer service request” or are they recording it in order to use it against you later on.
7) Can you make sense of the Blue Cross Blue Shield bills?  
8) When you call to get information about your bill, does the answer make any sense?  
9) Do you find it difficult to establish a “friendly relationship” with the customer service rep?
10) If you call three times, do you get three different answers?  
11) Is the TIME & MONEY solving your group health problems costing you TOO MUCH ???????

       If you answered “YES” to any of the above questions you may be getting the BLUE’S from the responsibilities left to you instead of the company your purchase your group health plan from.  Instead of the above, have CNY Health Associates assist you in removing 1 – 11 of the above problems from your daily duties.